/* =========================================================
   LIBRO DE RECLAMACIONES VIRTUAL — Multiempresa  v2.0
   Los colores y fuentes llegan como variables CSS por empresa
   (style="" del contenedor .lr-wrapper). No editar colores aquí:
   se configuran en Reclamaciones → Empresas.
   ========================================================= */

.lr-wrapper {
	/* Valores de respaldo (se sobrescriben por empresa) */
	--lr-primario: #ff195a;
	--lr-primario-rgb: 255, 25, 90;
	--lr-primario-oscuro: #d1154a;
	--lr-primario-10: #ffedf2;
	--lr-primario-20: #ffd1de;
	--lr-sobre-primario: #fff;
	--lr-acento: #0891f9;
	--lr-acento-texto: #0891f9;
	--lr-oscuro: #000;
	--lr-sobre-oscuro: #fff;
	--lr-font-titulos: 'Montserrat', 'Helvetica Neue', Arial, sans-serif;
	--lr-font-texto: 'Helvetica Neue', Helvetica, Arial, sans-serif;

	--lr-texto: #1b1b1f;
	--lr-suave: #6b6b75;
	--lr-borde: #e2e2e8;
	--lr-campo: #fafafb;
	--lr-error: #c81e3a;
	--lr-radio: 12px;
	--lr-radio-lg: 20px;
	--lr-pad: clamp(18px, 4vw, 36px);

	font-family: var(--lr-font-texto);
	color: var(--lr-texto);
	line-height: 1.55;
	max-width: 820px;
	margin: 0 auto;
	background: #fff;
	border: 1px solid var(--lr-borde);
	border-radius: var(--lr-radio-lg);
	box-shadow: 0 18px 50px rgba(0, 0, 0, .08);
	overflow: hidden;
	-webkit-font-smoothing: antialiased;
}
.lr-wrapper *, .lr-wrapper *::before, .lr-wrapper *::after { box-sizing: border-box; }
.lr-wrapper [hidden] { display: none !important; }
.lr-wrapper .lr-i { flex-shrink: 0; vertical-align: -3px; }
.lr-sr {
	position: absolute !important; width: 1px; height: 1px; padding: 0; margin: -1px;
	overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; border: 0;
}

/* ───────────── ENCABEZADO ───────────── */
.lr-header {
	position: relative;
	overflow: hidden;
	padding: var(--lr-pad) var(--lr-pad) calc(var(--lr-pad) - 4px);
	isolation: isolate;
}
.lr-marcas { position: relative; z-index: 2; margin-bottom: 26px; }
.lr-marca { display: flex; align-items: center; gap: 12px 20px; flex-wrap: wrap; }
.lr-logo { display: block; height: 48px; width: auto; max-width: 280px; object-fit: contain; }
.lr-logo--blanco { filter: brightness(0) invert(1); }
.lr-logo-texto { font-family: var(--lr-font-titulos); font-weight: 900; font-size: 26px; letter-spacing: -.02em; }
.lr-tagline { margin-left: auto; font-size: 14px; font-style: italic; opacity: .85; }

.lr-header-titulo { position: relative; z-index: 2; display: flex; gap: 16px; align-items: flex-start; }
.lr-header-icono {
	display: grid; place-items: center; flex-shrink: 0;
	width: 52px; height: 52px; border-radius: 14px;
	background: var(--lr-primario); color: var(--lr-sobre-primario);
	box-shadow: 0 10px 24px rgba(var(--lr-primario-rgb), .35);
}
.lr-kicker {
	margin: 0 0 2px; font-family: var(--lr-font-titulos);
	font-size: 12px; font-weight: 700; letter-spacing: .14em; text-transform: uppercase;
	color: var(--lr-primario);
}
.lr-titulo {
	margin: 0 0 8px !important; padding: 0 !important;
	font-family: var(--lr-font-titulos) !important; font-weight: 900 !important;
	font-size: clamp(24px, 4.2vw, 34px) !important; line-height: 1.08 !important;
	letter-spacing: -.02em; text-transform: uppercase; color: inherit !important;
}
.lr-subtitulo { margin: 0; font-size: 14px; max-width: 600px; opacity: .8; }

/* Estilo: claro (manual CAS: fondo blanco + barra de color) */
.lr-h--claro .lr-header { background: #fff; color: var(--lr-oscuro); border-bottom: 6px solid var(--lr-primario); }
/* Estilo: oscuro */
.lr-h--oscuro .lr-header { background: var(--lr-oscuro); color: var(--lr-sobre-oscuro); border-bottom: 6px solid var(--lr-primario); }
.lr-h--oscuro .lr-kicker { color: var(--lr-primario-20); }
/* Estilo: color primario */
.lr-h--primario .lr-header {
	background: linear-gradient(130deg, var(--lr-primario) 0%, var(--lr-primario-oscuro) 45%, var(--lr-oscuro) 100%);
	color: var(--lr-sobre-primario);
}
.lr-h--primario .lr-kicker { color: inherit; opacity: .85; }
.lr-h--primario .lr-header-icono { background: rgba(255, 255, 255, .16); color: #fff; box-shadow: none; backdrop-filter: blur(4px); }

/* Decoración: triángulos (motivo "A" del manual CAS) */
.lr-deco { position: absolute; inset: 0; z-index: 1; pointer-events: none; }
.lr-deco--triangulos .lr-deco::before,
.lr-deco--triangulos .lr-deco::after {
	content: ''; position: absolute; background: rgba(var(--lr-primario-rgb), .09);
	clip-path: polygon(50% 0, 100% 100%, 74% 100%, 50% 48%, 26% 100%, 0 100%);
}
.lr-deco--triangulos .lr-deco::before { width: 340px; height: 300px; right: -70px; top: -10px; }
.lr-deco--triangulos .lr-deco::after { width: 180px; height: 160px; right: 150px; bottom: -40px; opacity: .6; }
.lr-h--oscuro.lr-deco--triangulos .lr-deco::before,
.lr-h--oscuro.lr-deco--triangulos .lr-deco::after,
.lr-h--primario.lr-deco--triangulos .lr-deco::before,
.lr-h--primario.lr-deco--triangulos .lr-deco::after { background: rgba(255, 255, 255, .08); }

/* Decoración: círculos difuminados */
.lr-deco--circulos .lr-deco::before {
	content: ''; position: absolute; width: 280px; height: 280px; right: -80px; top: -110px; border-radius: 50%;
	background: radial-gradient(circle, rgba(var(--lr-primario-rgb), .35), transparent 70%);
}
.lr-deco--circulos .lr-deco::after {
	content: ''; position: absolute; width: 200px; height: 200px; left: -60px; bottom: -90px; border-radius: 50%;
	background: radial-gradient(circle, rgba(255, 255, 255, .14), transparent 70%);
}

/* ───────────── PROVEEDOR ───────────── */
.lr-proveedor {
	display: grid; grid-template-columns: 2fr 1fr 1fr 1.2fr; gap: 10px 18px;
	padding: 16px var(--lr-pad); background: #f6f6f8; border-bottom: 1px solid var(--lr-borde);
	font-size: 13px;
}
.lr-prov-item { display: flex; flex-direction: column; min-width: 0; }
.lr-prov-item--full { grid-column: 1 / -1; }
.lr-prov-k { font-size: 10.5px; font-weight: 700; letter-spacing: .1em; text-transform: uppercase; color: var(--lr-suave); }
.lr-prov-v { font-weight: 600; overflow-wrap: anywhere; }
.lr-prov-v--suave { color: var(--lr-suave); font-variant-numeric: tabular-nums; }

/* ───────────── SECCIONES ───────────── */
.lr-form { margin: 0; }
.lr-seccion { padding: calc(var(--lr-pad) - 4px) var(--lr-pad); border-bottom: 1px solid var(--lr-borde); }
.lr-seccion--empresa { background: var(--lr-primario-10); }
.lr-seccion-titulo {
	display: flex; align-items: center; gap: 12px;
	margin: 0 0 22px !important; padding: 0 !important;
	font-family: var(--lr-font-titulos) !important; font-size: 17px !important; font-weight: 800 !important;
	line-height: 1.3 !important; color: var(--lr-oscuro) !important; letter-spacing: -.01em;
}
.lr-num {
	display: grid; place-items: center; flex-shrink: 0;
	width: 32px; height: 32px; border-radius: 50%;
	background: var(--lr-primario); color: var(--lr-sobre-primario);
	font-size: 15px; font-weight: 900;
}

/* ───────────── CAMPOS ───────────── */
.lr-campo { margin: 0 0 18px; padding: 0; border: 0; min-width: 0; }
.lr-fila { display: grid; grid-template-columns: 1fr 1fr; gap: 0 16px; }
.lr-label {
	display: block; margin: 0 0 6px; padding: 0;
	font-size: 13.5px; font-weight: 700; color: #34343c;
}
.lr-req { color: var(--lr-primario); margin-left: 2px; }
.lr-opcional { font-weight: 400; font-size: 12px; color: var(--lr-suave); }

.lr-wrapper .lr-control {
	display: block; width: 100%; margin: 0;
	padding: 12px 14px; min-height: 46px;
	font: 15px/1.4 var(--lr-font-texto); color: var(--lr-texto);
	background: var(--lr-campo); border: 1.5px solid var(--lr-borde); border-radius: var(--lr-radio);
	box-shadow: none; outline: none; appearance: none; -webkit-appearance: none;
	transition: border-color .15s, box-shadow .15s, background .15s;
}
.lr-wrapper textarea.lr-control { resize: vertical; min-height: 96px; }
.lr-wrapper select.lr-control {
	padding-right: 40px; cursor: pointer;
	background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1 1l5 5 5-5' stroke='%23666' stroke-width='1.8' fill='none' stroke-linecap='round'/%3E%3C/svg%3E");
	background-repeat: no-repeat; background-position: right 14px center;
}
.lr-wrapper .lr-control:hover { border-color: #c9c9d2; }
.lr-wrapper .lr-control:focus {
	background-color: #fff; border-color: var(--lr-primario);
	box-shadow: 0 0 0 4px rgba(var(--lr-primario-rgb), .15);
}
.lr-wrapper .lr-control::placeholder { color: #a3a3ad; }
.lr-wrapper .lr-control.lr-invalido { border-color: var(--lr-error); background-color: #fff6f7; }
.lr-msg { margin: 5px 0 0; min-height: 0; font-size: 12.5px; color: var(--lr-error); font-weight: 600; }
.lr-msg:empty { display: none; }

/* Pills (radio) */
.lr-pills { display: flex; flex-wrap: wrap; gap: 10px; }
.lr-pill {
	display: inline-flex; align-items: center; gap: 8px; cursor: pointer; user-select: none;
	padding: 9px 16px; border: 1.5px solid var(--lr-borde); border-radius: 999px;
	background: var(--lr-campo); font-size: 14px; font-weight: 600;
	transition: border-color .15s, background .15s, color .15s;
}
.lr-pill input { accent-color: var(--lr-primario); margin: 0; }
.lr-pill:hover { border-color: var(--lr-primario); }
.lr-pill:has(input:checked) { border-color: var(--lr-primario); background: var(--lr-primario-10); color: var(--lr-primario-oscuro); }
.lr-pill:has(input:focus-visible) { box-shadow: 0 0 0 4px rgba(var(--lr-primario-rgb), .2); }
.lr-invalido-grupo .lr-pill, .lr-invalido-grupo .lr-card-in { border-color: var(--lr-error); }

/* Tarjetas Reclamo / Queja */
.lr-cards { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.lr-card { position: relative; display: block; cursor: pointer; }
.lr-card-in {
	display: flex; flex-direction: column; gap: 4px; height: 100%;
	padding: 16px 18px 16px 46px; border: 2px solid var(--lr-borde); border-radius: var(--lr-radio);
	background: var(--lr-campo); transition: border-color .15s, background .15s, box-shadow .15s;
}
.lr-card-in::before {
	content: ''; position: absolute; left: 16px; top: 19px; width: 18px; height: 18px; border-radius: 50%;
	border: 2px solid #b9b9c3; background: #fff; transition: border .15s, box-shadow .15s;
}
.lr-card-in strong { font-family: var(--lr-font-titulos); font-size: 16px; font-weight: 800; color: var(--lr-oscuro); }
.lr-card-in small { font-size: 12.5px; color: var(--lr-suave); line-height: 1.45; }
.lr-card:hover .lr-card-in { border-color: var(--lr-primario); }
.lr-card input:checked + .lr-card-in { border-color: var(--lr-primario); background: var(--lr-primario-10); }
.lr-card input:checked + .lr-card-in::before { border: 5px solid var(--lr-primario); }
.lr-card input:focus-visible + .lr-card-in { box-shadow: 0 0 0 4px rgba(var(--lr-primario-rgb), .2); }

/* Tutor */
.lr-tutor {
	margin: 0 0 18px; padding: 18px; border-radius: var(--lr-radio);
	background: var(--lr-primario-10); border: 1.5px solid var(--lr-primario-20);
	animation: lrIn .25s ease;
}
.lr-tutor-titulo { display: flex; align-items: center; gap: 8px; margin: 0 0 14px; font-weight: 800; font-size: 14px; color: var(--lr-primario-oscuro); }
.lr-tutor .lr-campo:last-child { margin-bottom: 0; }
@keyframes lrIn { from { opacity: 0; transform: translateY(-6px); } to { opacity: 1; transform: none; } }

/* Adjuntos */
.lr-drop {
	position: relative; display: flex; flex-direction: column; align-items: center; gap: 4px;
	padding: 22px; text-align: center; cursor: pointer;
	border: 2px dashed var(--lr-borde); border-radius: var(--lr-radio); background: var(--lr-campo);
	transition: border-color .15s, background .15s;
}
.lr-drop:hover, .lr-drop.lr-drag { border-color: var(--lr-primario); background: var(--lr-primario-10); }
.lr-drop:focus-within { box-shadow: 0 0 0 4px rgba(var(--lr-primario-rgb), .2); }
.lr-drop-icono { color: var(--lr-primario); }
.lr-drop-texto { font-weight: 700; font-size: 14px; }
.lr-drop-info { font-size: 12px; color: var(--lr-suave); }
.lr-files { list-style: none; margin: 10px 0 0; padding: 0; }
.lr-files li {
	display: flex; gap: 10px; align-items: center; margin-top: 6px; padding: 7px 12px;
	font-size: 13px; background: #fff; border: 1px solid var(--lr-borde); border-radius: 8px;
}
.lr-files li span:first-child { flex: 1; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.lr-files li .lr-f-size { color: var(--lr-suave); }
.lr-files li.lr-f-mal { border-color: var(--lr-error); color: var(--lr-error); }

/* Cierre */
.lr-cierre { padding: calc(var(--lr-pad) - 4px) var(--lr-pad) var(--lr-pad); }
.lr-check { display: flex; align-items: flex-start; gap: 12px; cursor: pointer; font-size: 14px; }
.lr-check-box {
	flex-shrink: 0; width: 22px; height: 22px; margin-top: 1px; border-radius: 6px;
	border: 2px solid #b9b9c3; background: #fff; display: grid; place-items: center; transition: all .15s;
}
.lr-check input:checked + .lr-check-box { background: var(--lr-primario); border-color: var(--lr-primario); }
.lr-check input:checked + .lr-check-box::after {
	content: ''; width: 6px; height: 11px; margin-top: -2px;
	border: solid var(--lr-sobre-primario); border-width: 0 2.5px 2.5px 0; transform: rotate(45deg);
}
.lr-check input:focus-visible + .lr-check-box { box-shadow: 0 0 0 4px rgba(var(--lr-primario-rgb), .2); }
.lr-check.lr-invalido-grupo .lr-check-box { border-color: var(--lr-error); }
.lr-link { color: var(--lr-acento-texto); font-weight: 700; text-decoration: underline; text-underline-offset: 2px; }

.lr-error {
	display: flex; gap: 10px; align-items: flex-start; margin: 18px 0 0; padding: 12px 16px;
	border-radius: var(--lr-radio); background: #fff1f3; border: 1.5px solid #f7b6c2;
	color: var(--lr-error); font-size: 14px; font-weight: 600;
}

/* Botones */
.lr-btn {
	display: inline-flex; align-items: center; justify-content: center; gap: 8px;
	font-family: var(--lr-font-titulos); font-weight: 800; font-size: 16px; letter-spacing: .01em;
	border-radius: var(--lr-radio); cursor: pointer; border: 0; text-decoration: none;
	transition: transform .12s, box-shadow .2s, background .2s, opacity .2s;
}
.lr-btn--pri {
	width: 100%; margin-top: 22px; padding: 17px 28px;
	background: var(--lr-primario); color: var(--lr-sobre-primario);
	box-shadow: 0 12px 28px rgba(var(--lr-primario-rgb), .32);
}
.lr-btn--pri:hover { background: var(--lr-primario-oscuro); transform: translateY(-1px); }
.lr-btn--pri:active { transform: none; }
.lr-btn--pri:focus-visible { outline: 3px solid var(--lr-oscuro); outline-offset: 3px; }
.lr-btn--pri[disabled] { opacity: .7; cursor: progress; transform: none; }
.lr-btn--pri.lr-cargando [data-lr-btn-txt]::before {
	content: ''; display: inline-block; width: 16px; height: 16px; margin-right: 10px; vertical-align: -2px;
	border: 2.5px solid currentColor; border-right-color: transparent; border-radius: 50%;
	animation: lrGiro .7s linear infinite;
}
@keyframes lrGiro { to { transform: rotate(360deg); } }
.lr-btn--sec { padding: 12px 20px; background: var(--lr-oscuro); color: var(--lr-sobre-oscuro); }
.lr-btn--sec:hover { opacity: .88; }
.lr-btn--link { padding: 12px 8px; background: none; color: var(--lr-primario-oscuro); text-decoration: underline; }

.lr-legal { margin-top: 20px; font-size: 12px; color: var(--lr-suave); }
.lr-legal p { margin: 0 0 6px; }

/* Honeypot */
.lr-hp { position: absolute !important; left: -9999px !important; width: 1px; height: 1px; overflow: hidden; }

/* ───────────── ÉXITO ───────────── */
.lr-exito { padding: var(--lr-pad); outline: none; }
.lr-exito-cabecera { display: flex; gap: 18px; align-items: flex-start; }
.lr-exito-icono {
	display: grid; place-items: center; width: 64px; height: 64px; flex-shrink: 0; border-radius: 50%;
	background: #e8f8ef; color: #059669;
}
.lr-exito h3 { margin: 0 0 4px !important; font-family: var(--lr-font-titulos) !important; font-weight: 900 !important; font-size: 22px !important; color: var(--lr-oscuro) !important; }
.lr-exito p { margin: 0; font-size: 15px; }
.lr-prov-v--ok { color: var(--lr-primario-oscuro); }
.lr-numero {
	display: inline-block; margin-top: 8px; padding: 8px 16px; border-radius: 10px;
	background: var(--lr-primario-10); border: 2px dashed var(--lr-primario);
	font-family: var(--lr-font-titulos); font-weight: 900; font-size: 22px; letter-spacing: .04em;
	color: var(--lr-primario-oscuro); font-variant-numeric: tabular-nums;
}
.lr-exito-nota { margin: 18px 0 !important; padding: 12px 16px; border-radius: 10px; background: #f6f6f8; font-size: 14px; }
.lr-constancia { margin: 0 0 18px; padding: 18px; border: 1px solid var(--lr-borde); border-radius: var(--lr-radio); }
.lr-exito-acciones { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; }

/* ───────────── PIE ───────────── */
.lr-footer { padding: 18px var(--lr-pad); background: var(--lr-oscuro); color: var(--lr-sobre-oscuro); }
.lr-footer-titulo { margin: 0 0 10px; font-size: 12px; letter-spacing: .08em; text-transform: uppercase; opacity: .8; }
.lr-canales { list-style: none; margin: 0; padding: 0; display: flex; flex-wrap: wrap; gap: 8px 22px; }
.lr-canales a { display: inline-flex; align-items: center; gap: 8px; color: inherit !important; text-decoration: none; font-size: 14px; font-weight: 600; }
.lr-canales a:hover { color: var(--lr-primario) !important; }
.lr-canales .lr-i { color: var(--lr-primario); }

/* ───────────── RESPONSIVE ───────────── */
@media (max-width: 680px) {
	.lr-fila, .lr-cards { grid-template-columns: 1fr; }
	.lr-proveedor { grid-template-columns: 1fr 1fr; }
	.lr-prov-item--ancho { grid-column: 1 / -1; }
	.lr-tagline { margin-left: 0; width: 100%; }
	.lr-header-icono { display: none; }
	.lr-logo { height: 40px; }
	.lr-deco--triangulos .lr-deco::before { width: 220px; height: 200px; right: -80px; }
	.lr-deco--triangulos .lr-deco::after { display: none; }
	.lr-exito-cabecera { flex-direction: column; }
}

@media (prefers-reduced-motion: reduce) {
	.lr-wrapper * { animation: none !important; transition: none !important; }
}

/* ───────────── IMPRESIÓN (constancia) ───────────── */
@media print {
	body.lr-imprimiendo * { visibility: hidden !important; }
	body.lr-imprimiendo .lr-print, body.lr-imprimiendo .lr-print * { visibility: visible !important; }
	body.lr-imprimiendo .lr-print { position: absolute; left: 0; top: 0; width: 100%; box-shadow: none; border: 0; }
	.lr-print .lr-exito-acciones, .lr-print .lr-form, .lr-print .lr-deco { display: none !important; }
}